Privacy Policy

Compliance and Data Protection At MirrorRide, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at mirrorride@gmail.com.

Scope. This policy applies to all websites and service touchpoints operated under the MirrorRide brand, including bookings, consultation messages, and post-service feedback gathered in India and abroad.

What we consider personal data. “Personal information” includes identifiers (name, phone, email), vehicle identifiers (registration partially masked, VIN segments when necessary), and service context such as detailing preferences or photos you voluntarily share for assessment.

How we obtain data. Information is provided directly by you (contact requests, quotations, service checklists), collected automatically (logs, device type, coarse location by IP), or obtained from trusted partners strictly for scheduling or payment processing.

Limited purpose use. We use your information to deliver detailing services, issue invoices and receipts, improve finish quality, prevent fraud or abuse, and—only with consent—send service reminders or care tips relevant to Indian climate and road conditions.

Cookies & similar technologies. Our site uses essential cookies for security and session continuity. Optional analytics cookies, if enabled, help us understand page performance; you can disable them in your browser or banner controls without affecting core functions.

Analytics. We analyze aggregated usage (page load times, device ranges, navigation paths) to improve content and accessibility. We do not build profiles for advertising, nor do we sell your personal information.

Data sharing. We share data only with processors performing tasks on our behalf—such as secure payment gateways, email delivery vendors, and hosting providers—bound by contracts that limit use to the instructed purpose.

International transfers. Where information is processed outside your jurisdiction, we rely on appropriate safeguards (including Standard Contractual Clauses or equivalent) and apply the same protection standards irrespective of location.

Retention. Records are kept only as long as needed: booking and invoice data typically for statutory tax periods, service photos for up to 12 months to help with warranty questions, and diagnostics logs for shorter rolling windows.

Security measures. We employ encryption in transit (HTTPS), role-based access, network segmentation, least-privilege administration, and periodic reviews. While no system is perfectly secure, we continually improve our controls.

Children’s privacy. Our services are intended for adults. We do not knowingly collect information from children under 16. If you believe a minor has provided data, contact us and we will promptly delete it.

Changes to this policy. We may update this document to reflect regulatory or operational changes. We will indicate the effective date below and, where appropriate, provide prominent notice of material updates.

Effective date: 10 October 2025. For any privacy query, reach us at mirrorride@gmail.com or by post at Janardhan Building, P.K., PK Salve Rd, Mohan Nagar, Nagpur.